Privacy Policy

This Privacy Policy (“Policy”) describes how flowermkt.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Any updates or modification to this Policy will be posted to our Site on this page, so we encourage you to refer to this Policy on an ongoing basis, so that you understand our current Policy.

Collection of Information

We refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. We collect certain types of personal and non-personal information depending on how you use our site, such as:

When you purchase something from our site, we collect certain personal information, such as your name, address, phone number, and email address, to process your purchase.
When you send us a message, we collect personal information such as your email address or phone number so that we can respond to you.
When you create an account with us, we collect personal information such as your name, address, and email address to expedite any future purchases.
When you register and/or participate in any event, program, contest, surveys or other promotion that we may offer from time to time (collectively, “Promotions”), we may collect certain contact information from you.
When you sign up to receive news and offers from us, we may use your email address or mobile phone number to communicate with you about Flowermkt products, services, or events we think may be of interest to you (as permitted by law).
When you browse our site, we may also collect certain “non-personal information,” which by itself, cannot be used to identify or contact you. This includes demographic information (such as your age, gender, income, education, zip code, etc.), technical information (such as your computer’s internet protocol (IP) address, device screen resolution, device type, operating system, mouse movements, location and clicks, keypresses and the type of browser you are using), and information you provide us while using our site. This information helps us evaluate consumer trends and usage related to our site and allows us to improve our site content and offerings accordingly.

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at hello@flowermkt.com to request deletion.

Sharing of Information

In no event will we disclose, rent, sell or share any of your Personal Data to third parties for direct marketing purposes. We only share your Information with third parties for the purposes described below.

We contract with companies or individuals to provide certain services related to the functionality and features of the Site, including content streaming, email and hosting services, software development, data management, orders, payment processing, management of forms, quizzes and polls, customer service, returns, marketing, fraud prevention, product review and questions, and administration of contests and other promotions. We call them our “Service Providers.” We may share your Information with Service Providers as appropriate for them to perform their services for us and our Service Providers are permitted to use your Information only for such purposes.

We may disclose personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We use Klaviyo to power our email and SMS marketing. You can read more about how Klaviyo uses your Personal Information here: https://www.klaviyo.com/privacy
We use Instafeed to display an Instagram feed on our online Shopify store. You can read more about how Instafeed uses your Personal information here: https://instafeed.me/privacy/
We use Accessibe to assist with ongoing compliance with web accessibility legislation. You can read more about how Accessibe uses your Personal information here: https://accessibe.com/privacy-policy
We use Google for a range of services. You can read more about how Google uses your personal information here: https://policies.google.com/privacy

Google Maps Platform to power our pickup locator map.
Google Analytics to help us understand how customers use the Site. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Google Forms to gather information provided by customers to help improve the customer experience.
Youtube to power our video experiences.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, fulfilling your order, and keeping you up to date on new products, services, and offers.

If our business undergoes a fundamental change such as, for example, a sale, merger, or transfer of all or a portion of our business or assets, we may disclose your personal information to the other parties in the transaction so that we may continue to provide products and services to you.

Personal Data Retention

We retain the Personal Data we receive as described in this Privacy Policy for as long as necessary to fulfill the purpose(s) for which it was collected, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.

Third-Party Websites and Third-Party Embedded Content.

We do not control the privacy policies of third-party web sites which may be accessed, directly or indirectly, through your use of the Site. Any information you provide to, or that is collected by, third-party sites may be subject to the privacy policies of those sites (including third-party content embedded on the Site), if any. It is up to you to review the terms of use and privacy policy of third-party websites or third-party content originators.

Cookies and Similar Technologies

When you visit or interact with our websites, we or our third-party providers may use cookies, web beacons, and other tracking technologies in order to operate our websites and services, to improve our performance, or to give you extra functionalities, all with the goal of providing a better experience for you.

Third parties that have content embedded on our website (such as buttons, widgets, and other embedded features or content) may set cookies on your browser or obtain information about the fact that you visited our websites from a certain IP address. Our third-party providers may also collect personal information as described in the section above. We do not authorize third parties to collect any other personal information from our websites unless you provide it to them directly.

What Are Cookies and How to Disable Them

A “cookie” is a small piece of information send to a visitor’s computer or other Internet-connected devices to uniquely identify the visitor’s browser or to store information or settings in the browser. It holds information a site may need to interact with you and personalize your experience. Our websites use both session cookies and persistent cookies.

Session cookies enable you to move from page to page and to use features on our websites while your browser remains open. For example, session cookies allow you to add products to your shopping cart and carry the contents of your cart to checkout.

Persistent cookies last from visit to visit. For example, persistent cookies may be used to recognize you as a previous user to provide a more personalized experience. They are stored in your computer, device, or browser until you choose to delete them.

The majority of web browsers accept cookies and similar files, but you can usually change the browser settings to prevent this. However, if you do so, some functionality of this website may be lost. Please visit www.allaboutcookies.org for more information about cookies and how to disable them.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Opting out of Information Use

As described above, we may use the Personal Data we collect from you to send you offer or other communications from us, including those promotional or marketing in nature. If you do not want to receive such communications, you can opt out at any time at any time by sending an e-mail to hello@flowermkt.com with the subject line “Opt Out”. You can also reply “STOP” to the latest Flowermkt text message you receive to opt out of SMS messages.

You can opt out of the collection and use of certain information, which we collect about you by automated means, by changing the settings in the device you use to access the Site. In addition, your browser may tell you how to be notified and opt out of receiving certain types of cookies. Please note, however, that without cookies you may not be able to use all the features of the Site.

Additionally, the links below will assist you in opting-out of cookies and online behavioral or interest-based advertising:
First-Party Opt-Out:
Visit Google: http://www.google.com/privacy/ads
Click “Ads Settings”

Third-Party and Online Behavioral Advertising Opt-Out
Digital Advertising Alliance Consumer Choice Page: http://www.aboutads.info/choices
Network Advertising Initiative Consumer Opt-Out: http://www.networkadvertising.org/choices/

Please note that these measures are browser-specific and device-specific and must be repeated on all browsers and devices.

Protection of Information

We use reasonable measures to safeguard your information in our possession. However, no data transmission over the Internet is completely secure and no security mechanism is impenetrable. Therefore, although we take steps to protect your information, we cannot guarantee the security of the information that we collect from you or the security of our servers or the Site. By accessing the Site, any transmission of information is at your own risk and you agree to assume all risk in connection with information sent to us or collected by us.

Changes to this Policy

We reserve the right to modify this Policy at any time, so please review it frequently. It is important that you review this Privacy Policy regularly to ensure you are updated as to any changes.

This Policy was last updated May 18, 2021.

Contact

If you have general questions about our Privacy Policy or other aspects of this site, please contact us by the details below: contact us at:

Flowermkt LLC, Attention: Flowermkt.com Privacy Policy, 406 34th Ave S, Seattle WA 98144, United States

Or, email hello@flowermkt.com, with the subject line “Flowermkt.com Privacy Policy”

You also may have the right (subject to certain exceptions) to be given a copy of the information that we collect about you or to correct, update, and/or erase that information. Please email us hello@flowermkt.com with any such request.

Last updated: May 18, 2021